Online Payment Terms & Condition

We offer our clients customized packages of land and / or air services using various suppliers on request. The price of Your Travel Arrangements is subject to the possibility of changes and surcharges beyond the control of Us and may occur because of governmental action, currency exchange rate fluctuation and increases in suppliers prices as an example. If the price of Your Travel Arrangements is increased by any matters outside our control then you must either pay the additional price to us when we request it or cancel Your Travel Arrangements in accordance with these Booking Conditions.

On arrival the name of the card holder is cross checked against the passport, and also with Booking Details and Credit Card.

If the cardholder is unable to produce the card, transaction need to be reverse back to the card account.

Third party travelling should not be entertained, Cardholder must be in travelling party.

Air line tickets and destinations out side Sri Lanka should not be entertained.

This is a Whale Watching expenditure, hence tour time may take 2-6 hours. depend on the whale spot location.

All prices are provided in United States dollars.

Amendments and Cancellations

We will use our best endeavors to provide all Travel Arrangements as confirmed, reasonable changes in the Travel Arrangements may be made without notice to You if deemed necessary or advisable by Us at Our discretion. Cancellation of Your Travel Arrangements by You must be notified to us in writing, and will take effect the day we receive it. The following Penalties will apply dependent upon the number of days before Your Travel Arrangements commence:

100% non-refundable cancellation fee will be charged accordingly

Whales Watching Price Policy / Cancellation & Refund

Once paid non refundable, in case of no whales sightings, or any bad weather condition.

in case of no whale sighting during the tour time. we offer next day free tour

Medical & Travelling Policy

If You suffering from any critical illness (heart disease / pregnancy) you are not allowed to take the tour.

You should obey the captain's order during the tour, in any case you need to come back early before tour time you will have to pay extra for other boat

Jeep Safari, White Water Rafting & Elephant Safari Price Policy / Cancellation & Refund

Once paid non refundable, in case of any bad weather condition.

Medical & Travelling Policy

If You suffering from any critical illness (heart disease / pregnancy) you are not allowed to take the tour.

You should obey the instructor order during the safari drive

Colombo City Tour, Shopping tour, Dehiwala Zoo Visit, Airport Pickup & Drop Price Policy / Cancellation & Refund

Once paid non refundable, in case of any bad weather condition.

You should obey the chauffer driver order during the safari drive

You should provide your correct flight details and hotel accommodation